Q1: How to order ?
A. Please send us price inquiry via alibaba, or directly contact us via email or skype.
B. we will send you quotation and negotiate detail with you.
C. after we made agreement, you send us payment, we will arrange production.(if we have enough stock of the products you need, we can directly deliver for you)
D. usually for sample, it may need 1-2 working days , when order over 50pcs, we need 3-15 working days.depend on whether we have stock).
E. we will arrange delivery for you and provide you the tracking number.
F. order finished, after-sale service and further cooperation.
Or you can pay online directly for some hearing aid item we are in stock.
Q2: Can you do the desire and custom work for me?
We can offer both OEM and ODM service according to customers’ request.
Q3: Which Payment way is workable?
Bank transfer (T/T, 30%deposit, 70% before shipment after presentation of ready cargo) Western Union, Paypal, Trade Insurance (Credit card, Alipay, E-checking, T/T)
Q4: Which Shipment way is available?
By sea to your nearest port
By air to your nearest airport
By express (DHL,UPS,FEDEX,TNT,EMS)to your door.
By Alibaba online shipping
Q5: How about the sample policy?
As there are so many customer consulting, so we will have to charge you on the sample fee as less as we can, but when we ever cooperated, free sample is available.
Q6: How I can import Hearing Aid, Hearing Amplifier?
Import hearing aid need some certificates, like FDA , Medical CE, ISO9001, FSC, BSCI, ISO13485 etc. And some need buyer have certificates, which are depend on different countries, but we all have those certificates, pls contact us if you have any question , we will reply you with quick and profession.
Q7: Do your factory offer Amazon FBA Service?
Yes, we offer FBA labelling and the first vessel service